While many healthcare companies and hospital managers may not think to use a CRM software system, it can be helpful to have to assist in organizing patient data while retaining new patients. CRM systems can also store contact information and data on the practice's staff and suppliers.
Remote teams have been on the rise for a few years now. More and more companies are getting distributed, but there's also a growing number of freelancers. The rise of working from home and freelancing means that people can now work in a remote environment where they need to stay connected with the rest of their team members quickly and keep track of all interactions between them. CRM software is used in these cases.